Batch verify
Check your SynoCell bottle and batch
Check four things when SynoCell arrives: an intact seal, a label that lists 2 capsules per serving and the five printed amounts, a lot and best-by date where printed, and an order the desk can match by phone. Lot SC-26/SY-6168 and CoA reference SC-6168-26-SY are seller codes, not lab results.
Written by the SynoCell editorial teamUpdated
What do the SynoCell lot and CoA codes mean?
They are reference codes from the seller. They help staff find a batch in their records, but they are not proof of what a lab measured.
| Code | Value | What it is | What it is not |
|---|---|---|---|
| Lot | SC-26/SY-6168 | A seller batch reference | A guarantee your bottle came from that batch |
| CoA reference | SC-6168-26-SY | A seller document reference | A published lab certificate |
No certificate of analysis has been published for SynoCell. If the code printed on your bottle differs, that is not a fault by itself. Batches change. Ask the order desk which records go with your lot.
How do you check a SynoCell bottle when it arrives?
It takes about two minutes. Do it before you open the first bottle, and again for each new one in a multi-pack.
- 01
Look at the seal
Before you open it, make sure the seal under the cap is whole. A torn, loose or missing seal is a reason to stop and call.
- 02
Read the label
Find Supplement Facts: 2 capsules per serving, 30 servings, and five ingredients with amounts. The front should read Move with freedom and ease.
- 03
Find the lot and date
Look on the bottom or side for a lot code and a best-by date. Write them down, or take a clear photo next to the label.
- 04
Match your order
Call the order desk with your order ID. They can confirm the sale is theirs and note any problem with your bottles.
What should the SynoCell label say?
The amounts below come from the brand's own Supplement Facts (SynoCell, product page). Hold your bottle next to the screen and tick each line.
| Line on the panel | Expected |
|---|---|
| Serving size | 2 capsules |
| Servings per container | 30 (60 capsules) |
| Avocado/Soybean Unsaponifiables (ASU) | 310 mg |
| Quercetin | 310 mg |
| Boswellia extract, std. to 65% boswellic acid | 200 mg |
| Hyaluronic acid | 180 mg |
| Black Pepper (fruit) Extract (BioPerine) | 5 mg |
| Other ingredients, warnings, storage | Not published online; read them on your bottle |
Your bottle may show details the brand store leaves out, such as other ingredients or a warning. That is useful, not suspicious. A different amount, a missing ingredient or a new one is worth a call. The full typed label is on the Supplement Facts page.
How do you match your SynoCell order by phone?
Call +1 (302) 200-3480, the order desk for this site. The website inbox cannot see orders, so phone is the way to go.
Have your order ID ready
It is in the confirmation email. Keep that email and the box until you are sure you will keep the product.
Read out the lot and best-by
Give the codes exactly as printed, letters and slashes included.
Describe what you see
A broken seal, a label that differs, or capsules that look damaged. Offer to email photos to [email protected].
Ask for a written note
Ask the desk to record the call on your order, in case you need a refund later.
What if your SynoCell bottle looks wrong?
Stop, do not take it, and keep everything. A photo of the seal, label and lot code is your best record.
- Bought here or on the brand store? The refund policy gives a 90-day money-back window (SynoCell, shipping and refund policy).
- Bought on a marketplace? Some listings ship from overseas at other prices. They may not be genuine and may not be covered by the guarantee.
- Not sure where it came from? Call the order desk with whatever receipt you have.
A torn seal or dented bottle is often shipping damage, not a fake. A calm call is the first step.
Try SynoCell with a 90-day window2 capsules a day · from $39 a bottle · free standard U.S. shipping
Order nowWhy check every bottle in a 3- or 6-bottle order?
Because the refund rules treat opened and sealed bottles differently. Under the brand policy, a multi-pack refund covers unused, unopened bottles plus one opened bottle (SynoCell, shipping and refund policy).
So a quick check on arrival protects you. If a second bottle has a bad seal, you want that on record before you open it, not weeks later. Line the bottles up, look at each seal and lot code, and take one group photo.
- Open one bottle at a time, in the order they arrived.
- Keep the spares sealed, in the box, somewhere cool and dry.
- Mark the date you open each one on the cap with a pen. It also tells you when 30 days are up.
Call before you mail anything back; the desk tells you which rules apply to your order.
How do you report a SynoCell problem to FDA?
Use FDA's Safety Reporting Portal. If you think a supplement made you ill, FDA says to stop using it right away and file a report, as a guest or a registered user (FDA, How to Report a Problem with Dietary Supplements).
Add as much as you can: the product name, lot code, best-by date, where you bought it, what happened and when. Keep the bottle. A serious reaction needs a doctor first and a report second.
Quercetin and black pepper extract can change levels of some drugs (MSKCC, Quercetin) (Horn and Hansten, 2017). Read side effects and interactions if you take daily prescriptions.
Can a batch check prove SynoCell is good quality?
No. These checks catch damage, mix-ups and obvious fakes. They cannot show what is inside a capsule; only a lab test can.
For what a real lab report should list, and how to read the brand's GMP and FDA facility badges, see testing and quality.
FAQ
Questions about checking a SynoCell batch
What is the SynoCell lot number?
The seller lists lot SC-26/SY-6168. It is a batch reference for the seller's records, not a lab result. The code printed on your own bottle may differ, since batches change. Read it out to the order desk if you need to match your bottles to an order.
How can I tell if my SynoCell is real?
Check the seal, then compare the label with the brand's Supplement Facts: 2 capsules per serving, 30 servings, and ASU, quercetin, Boswellia, hyaluronic acid and black pepper extract with amounts. Then call the order desk with your order ID to match the sale.
What does SynoCell CoA SC-6168-26-SY mean?
It is a certificate of analysis reference code from the seller. No certificate with that code has been published, so it does not show any lab results. Ask the seller for the full document, with the lab's name and the lot it covers.
What should I do if the SynoCell seal is broken?
Do not take the capsules. Photograph the seal, label and lot code, keep the box, and call +1 (302) 200-3480 with your order ID. Bottles bought here or on the brand store fall under the 90-day money-back policy.
Where is the best-by date on a SynoCell bottle?
Look on the bottom of the bottle or near the lot code on the side label. The brand store does not show where it is printed. If you cannot find a date at all, call the order desk and ask before you start the bottle.
Does SynoCell expire?
Supplements usually carry a best-by date, and SynoCell should too, but the brand store does not publish a shelf life. Use the date printed on your bottle. Keep the lid closed in a cool, dry place, and skip capsules that look damaged or past that date.
How do I report a bad reaction to a joint supplement?
Stop taking it, get medical help if the reaction is serious, then file a report through FDA's Safety Reporting Portal. You can report as a guest. Include the product name, lot code, where you bought it and what happened.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the brand store and linked medical sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by an authorized U.S. retailer, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about SynoCell
Testing & quality
The GMP and FDA facility badges explained, why no CoA is published, and what to ask before you buy.
Read moreRefund policy
The 90-day policy, the rules for opened bottles, return labels, deductions and refund timing, in plain terms.
Read more
Side effects
Side effects of each SynoCell ingredient, which medicines to check, warning signs and how to report a problem.
Read moreUSA authorized SynoCell retailer
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